Privacy Policy

Privacy Policy

Greetings from DriverKing; we take the protection of your privacy extremely seriously and you shouldn't take it for granted. This policy describes our privacy practices with regard to the data we collect, how we protect it, the personal data we collect, how we use and disclose that data to third parties, how you can manage that data, and your rights in connection to that data. We guarantee that we abide by all of our organization's policies on the collection and use of data.

We take care of your privacy since it is essential to us. When using our website/application DriverKing, our drivers may be confident and certain that if we ever ask for personal information, it will only be used in the manners that are specified in this privacy statement. All of our activities involving the data we gather are governed by this policy.

For a better and more secure use of our customers' data, we continually update and modify our policy, making sure that any third-party website or app does not compromise their privacy. Please make sure you have read the whole Privacy Policy before using or contributing information to our Platform. By using this Platform, you agree to the terms of this Privacy Policy and the Terms of Use.

Data that we collect from our drivers

We utilize personal data to safeguard the reliability, security, and safety of our services and users. You might be asked to give certain personal information in order to access our platform or the services it provides (including the app and website). You commit to provide honest, correct, and accurate information based on your expertise in order to maintain a positive relationship with DriverKing. You have the option to edit or remove your personal data. Below are some examples of the kind of personal information that DRIVERKING may collect and how we could use it.

Like
  • Documentation
  • Complete verification process
  • Driving licence
  • Expertise certificate
  • Etc.
Driver’s Personal Data

To make our customers experience valuable, we gather the personal data of our drivers, including name, email, and phone number. We use this data to send emails, alerts, and tracking IDs, as well as to perform live tracking services at our customers' locations or throughout PAN India.

To assist our customers with their needs, we track the driver's whereabouts and drive for them.

We occasionally request our drivers' ID cards and phone numbers in order to verify their identities.

For user Content:

We collect information for users when they get in touch with DriverKing customer support, rate or suggest other users, or communicate with us in any other way. This might include user-collected observations, pictures, or other recordings, including audio or video recordings provided in connection with the customer service. This also includes details about the communication channel you use to contact us or the rider.

Usage and analytics for DriverKing’s drivers:

We utilize analytics techniques to understand how drivers use the DriverKing platform and how effective they are with us, the DriverKing website, and other services in order to improve their contact with us. We might compile data on the makes and models of the devices, their IP addresses or other unique device identifiers, their software, their chosen languages, their operating systems and versions, their advertising IDs, their device motion data, and the mobile networks they used to access the services.

Account Security

Our drivers are solely responsible for maintaining the confidentiality of any passwords and other private information they create when using the website or application. We won't be held responsible for it. They must agree that any unauthorized use of the account, user name, or password will be immediately reported to us. Furthermore, they agree that DriverKing will not be held liable in any manner for any harm they may incur as a consequence of a third party accessing password-protected information or other protected content.

Payment and basic transaction information

We keep records of all of their dealings with DriverKing. We provide customers the option to choose a default payment method for your accessibility using debit/credit or online form of transfer, and we only gather the data if the user consents.

Why do we require this basic Information?

In order to track drivers movements while using the services and create content and offers that are specifically tailored for our customers, we require the aforementioned information to assist them in assisting the drivers of DriverKing. In order to deliver the greatest discounts and information on our dependable drivers, we frequently send promotional and routine emails to our clients.

Security and Privacy

We are committed to preserving data security. To prevent unauthorized access to or exposure of the data we obtain online, we have put in place the necessary physical, technological, and organizational measures.

Links to Other Web Pages

Our website or application may contain links to other worthwhile websites that you might find useful. However, you should be informed that we no longer have any control over the other website after you click on one of these links to leave our website. Therefore, we are unable to ensure the security and privacy of any information you provide when visiting other websites and this privacy statement does not apply to other websites.

Cookies

Small data files known as cookies are widely used as anonymous, unique identifiers. These are downloaded by your browser from the websites you visit into the internal memory of your device. This service does not specifically use these "cookies." The app may include third-party libraries and code in order to collect data and improve their services. Drivers are notified when one of these cookies is being delivered to your device, and they can choose to accept it or reject it. If you choose to reject our cookies, you might not be able to use all of our Services.

Declaration

We will not sell, divulge, or lease drivers' personal information to any parties unless they provide their permission or as required by law. We may send you information about third parties we think you would find interesting if you let us know that this is what you want us to do with your personal information.

If you have any questions about our privacy statement or user security, please contact us.